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  • Return Policy | CCS

    At Complete Civil Supplies, we offer a hassle-free return process to ensure customer satisfaction. Review our return policy for detailed guidelines on how to return or exchange items, eligibility requirements, and refund processing. Your peace of mind is our priority. Return Policy Effective Date: 5th July 2024 At Complete Civil Supplies, we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your order, we are here to help. Please review our Return Policy below for details on how to return your items. 1. Return Eligibility To be eligible for a return, the following conditions must be met: The goods must be returned within 30 days of the purchase date. The goods must be in their original packaging. The goods must be unused and in the same condition that you received them. You must provide the original receipt or invoice as proof of purchase. 2. Non-Returnable Items Certain types of goods are exempt from being returned, including: Perishable items Custom-made or personalized items Items that have been used or damaged after delivery 3. How to Initiate a Return To initiate a return, please follow these steps: Contact Us: Email our customer service team at returns@completecivilsupplies.com.au with your order number, the item(s) you wish to return, and the reason for the return. Wait for Approval: Our team will review your request and, if it meets our return policy criteria, will provide you with a return authorization number (RAN) and instructions on how to proceed with the return. Prepare Your Return: Carefully pack the item(s) in their original packaging, including all accessories, manuals, and any other items originally included. Ensure the original receipt or invoice is included in the package. Ship Your Return: Send the package to the address provided by our customer service team. Please note that you will be responsible for paying the shipping costs for returning your item(s). We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item(s). 4. Restocking Fee All returns are subject to a 10% restocking fee, which will be deducted from your refund amount. 5. Refunds Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund. If your return is approved, we will process your refund to your original method of payment within a certain number of days, depending on your payment provider's policies. 6. Exchanges If you need to exchange an item for the same product, please follow the return process outlined above and indicate that you would like an exchange. We will send you the replacement item(s) once we receive and inspect your returned item(s). 7. Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately at returns@completecivilsupplies.com.au with your order number and a description of the issue. We will work with you to resolve the problem promptly, either by providing a replacement or issuing a refund. 8. Contact Us If you have any questions about our Return Policy, please contact our customer service team at info@completecivilsupplies.com.au or call us at 1300 405 124.

  • Loyalty | CCS

    Loyalty Program Earn points and turn them into rewards Become a Member 01 Sign Up Sign up as a member to start enjoying the loyalty program 02 Earn Points Easter Sale Purchase Get 20 points Sign Up & Recieve Your Easter Bonus Get 75 points Sign up to the site Get 50 points 03 Redeem Rewards Flexible reward 50 Points = $1 discount

  • Terms Of Use | CCS

    Complete Civil Supplies' Terms of Use govern your access to our website and services. Understand your rights and obligations when using our platform, including conditions on orders, payments, and site content. We aim for clarity and fairness in all user agreements. Terms Of Use Effective Date: 5th July 2024 Welcome to Complete Civil Supplies! These Terms of Use ("Terms") govern your use of our website, services, and products. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website. 1. Acceptance of Terms By using our website, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our website. 2. Changes to Terms Complete Civil Supplies reserves the right to modify or update these Terms at any time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our website after any changes indicates your acceptance of the new Terms. 3. Use of Website You agree to use our website for lawful purposes only and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes, but is not limited to, harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website. 4. Account Registration To access certain features of our website, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your password and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account. 5. Payment and Pricing All prices listed on our website are in Australian dollars and are subject to change without notice. We use PayPal and credit card payment gateways to process payments securely. By making a purchase, you agree to provide accurate and complete payment information and authorize us to charge your payment method for the total amount of your purchase. 6. Order Acceptance Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us. If we are unable to accept your order, we will inform you of this and will not charge you for the product. 7. Delivery We will deliver the products to the address you provide at the time of order. Delivery times are estimates and are not guaranteed. We are not liable for any delays in delivery caused by circumstances beyond our control. 8. Returns and Refunds Please refer to our Returns and Refunds Policy for information on how to return products and obtain refunds. 9. Intellectual Property All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Complete Civil Supplies or its content suppliers and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works from any content on our website without our prior written consent. 10. Limitation of Liability To the fullest extent permitted by law, Complete Civil Supplies shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our website; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our website; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; or (v) any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through our website. 11. Indemnification You agree to indemnify and hold harmless Complete Civil Supplies and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our website or your violation of these Terms. 12. Governing Law These Terms are governed by and construed in accordance with the laws of Victoria, Australia. You agree to submit to the exclusive jurisdiction of the courts located in Victoria, Australia, to resolve any dispute arising out of these Terms or your use of our website. 13. Termination We reserve the right, in our sole discretion, to terminate or suspend your account and access to our website at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users of our website, us, or third parties, or for any other reason. 14. Contact Us If you have any questions about these Terms, please contact us at info@completecivilsupplies.com.au

  • Code Of Conduct | CCS

    Our Code of Conduct outlines the principles and standards we uphold at Complete Civil Supplies. Learn about the ethical guidelines that ensure respectful interactions, professionalism, and compliance with industry regulations across our operations. Code Of Conduct Effective Date: 5th July 2024 At Complete Civil Supplies, we are committed to conducting our business with integrity, honesty, and respect for all individuals. Our Code of Conduct outlines the principles and standards that guide our actions and decisions. By adhering to these principles, we aim to foster a positive and productive environment for our employees, customers, suppliers, and the communities we serve. 1. Respect and Integrity Respect for Others: Treat all individuals with respect, courtesy, and dignity. Discrimination, harassment, and bullying in any form are not tolerated. Integrity: Conduct business with honesty and integrity, ensuring that your actions reflect positively on Complete Civil Supplies. 2. Compliance with Laws and Regulations Legal Compliance: Adhere to all applicable laws, regulations, and industry standards in all aspects of our business. Fair Competition: Engage in fair competition and avoid practices that may harm competitors, customers, or suppliers. 3. Ethical Business Practices Transparency: Be transparent in all business dealings, ensuring that information provided is accurate, complete, and not misleading. Conflicts of Interest: Avoid conflicts of interest and disclose any potential conflicts to management. Decisions should be made in the best interest of Complete Civil Supplies and its stakeholders. Confidentiality: Protect the confidentiality of proprietary information, customer data, and any other sensitive information. 4. Quality and Excellence Commitment to Quality: Strive for excellence in all products and services. Ensure that all goods meet the highest standards of quality and safety. Continuous Improvement: Encourage continuous improvement through innovation, learning, and adaptation. 5. Health and Safety Safe Work Environment: Maintain a safe and healthy work environment for all employees, customers, and visitors. Comply with all health and safety regulations. Employee Well-being: Promote the well-being of employees by providing resources and support for their physical and mental health. 6. Environmental Responsibility Sustainable Practices: Implement environmentally sustainable practices in all operations. Minimize waste, conserve resources, and reduce the environmental impact of our activities. Compliance: Adhere to all environmental laws and regulations. 7. Professionalism Customer Service: Provide exceptional customer service by being responsive, reliable, and respectful. Strive to meet or exceed customer expectations. Accountability: Take responsibility for your actions and decisions. Acknowledge mistakes and take corrective actions promptly. 8. Use of Company Resources Proper Use: Use company resources, including time, materials, and information, responsibly and for legitimate business purposes. Protection of Assets: Safeguard company assets against theft, loss, damage, or misuse. 9. Reporting Violations Speak Up: Report any violations of this Code of Conduct, unethical behavior, or illegal activities to management or the appropriate authority. All reports will be taken seriously and investigated promptly. Non-Retaliation: Complete Civil Supplies prohibits retaliation against anyone who reports a violation in good faith. 10. Compliance with This Code Adherence: All employees, contractors, and partners are expected to adhere to this Code of Conduct. Failure to comply may result in disciplinary action, up to and including termination of employment or contract. Complete Civil Supplies is dedicated to upholding the highest standards of conduct in all our business activities. By following this Code of Conduct, we can ensure a positive, ethical, and productive work environment for everyone involved. If you have any questions or need further clarification regarding this Code of Conduct, please contact us at info@completecivilsupplies.com.au .

  • Profile | CCS

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  • About Us | CCS

    Complete Civil Supplies is dedicated to providing top-quality construction essentials with a focus on integrity and exceptional service. Our experienced team works to support your projects with the best products and solutions. Learn more about our values and meet the experts behind our trusted service. WELCOME TO COMPLETE CIVIL SUPPLIES Your Trusted Partner in Civil Construction Supplies Welcome to Complete Civil Supplies, your one-stop destination for all civil construction supplies in Australia. We are dedicated to providing high-quality products and exceptional service to meet the needs of your construction projects. Whether you are looking for site safety products, equipment, or protective gear, we have got you covered. Our Team. Our team is not only dedicated to improving the customer experience for all clients of CCS, but we also prioritize the well-being of our fellow team members. We believe that a positive and supportive environment is essential to achieving our goals, and we work together closely to ensure that everyone feels valued and supported. With this, we are able to create a culture excellence that benefits everyone involved. Bansi Patel Graphic Designer Harry Ryder Operations Manager Alyssa Frizzell Executive Assistant Nancy Ranten Accounts Jim Ranten Director OUR COMMITMENT At Complete Civil Supplies, our mission is to provide all essential supplies for the civil construction industry with a commitment to exceptional customer satisfaction. We are committed to fostering a culture of integrity, collaboration, and continuous improvement to meet the evolving needs of our customers and the industry. CORE VALUES: Quality We are dedicated to delivering products of the highest quality, adhering to industry standards and best practices. Reliability Our customers can rely on us for consistent, on-time delivery and dependable support for their projects. Innovation We strive to bring innovative solutions and products that contribute to the advancement and sustainability of the civil construction sector.

  • Features | CCS

    Complete Civil Supplies. Providing safety products to the civil industry.. All safety Stickers, Fire Safety Equipment, Lifting equipment & First Aid. CALL US TODAY! Discover Our Top Features Explore the key features that makes Complete Civil Supplies unique. High Quality Products 24 Hr Dispatch Loyalty Australian Standard Safety Decals Organic ceramics Learn More For every event Learn More Complete your space Learn More Sip in style Learn More

  • Policy Page | CCS

    Complete Civil Supplies is committed to transparency and customer satisfaction. Our policy page outlines our shipping, returns, privacy, and payment policies, ensuring a smooth and secure shopping experience. Learn more about how we protect your information and handle transactions with care. Complete Civil Supplies - Privacy Policy Effective Date: 5th July 2024 Complete Civil Supplies ("we," "our," or "us") is a supplier of civil construction products based in Melbourne, Victoria, Australia. As an entirely web-based company, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, including our members' area and use of PayPal and credit card payment gateways. (a) Privacy Complete Civil Supplies is dedicated to protecting the privacy of individuals. The protection of personal information in the private sector is regulated by the Privacy Act 1988 (Cth) ("Act") and the Australian Privacy Principles (“APPs”). All employees and officers of Complete Civil Supplies are expected to comply with the Act and our policies and procedures concerning the protection of personal information. We will take all reasonable steps to protect the personal information that we collect, use, and disclose. These policies and procedures outline our commitment to protecting and maintaining the integrity of the personal information that we collect, use, and disclose. Privacy of personal information is of paramount importance to Complete Civil Supplies. Your personal information will not be shared, other than in accordance with the law and our policies and procedures or without your permission where required in accordance with the Act. (b) Collection and Use of Personal Information Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable, whether true or not and whether recorded in material form or not. We collect personal information that is reasonably necessary for or directly related to the conduct of our business relationship with you. The information collected may include but is not limited to your name, email address, date of birth, address, IP address, contact details, and payment information. We may also request information needed to verify an individual’s identity, such as a driver’s licence number. For recruitment purposes, we may collect an individual’s employment history, tax file number, and other information needed as part of the recruitment process. We may also collect credit and financial information about you. This may include, with your consent, obtaining a copy of your credit report from a credit reporting agency, which includes information that establishes your creditworthiness or eligibility to obtain credit. Personal information about you may be collected (i) directly from you when you provide it to us in our credit application form, in a purchase order, or by email, letter, or phone call; (ii) from our records resulting from the purchase by you of our products; (iii) from our transactions with you, such as payment history and account activity; or (iv) from information we receive from credit reporting agencies. You are not required by law to provide us with any personal information. Where possible, we will allow you to interact with us anonymously or using a pseudonym. For example, if you contact us with a general enquiry, we will not ask for your name unless we need it to adequately handle your enquiry. However, if you do not provide us with sufficient personal information, we may be unable to provide you with any of our products or services. From time to time, we may take videos and photographs of goods we have supplied to various customer sites. Some videos and photographs may include images of people in the background. If any person objects to their image appearing in a photograph or video, we will take steps to remove that person’s image from such photographs and videos. (c) Members Area We offer a members' area on our website where registered users can access additional services and information. To register for the members' area, we will collect your name, email address, and other relevant contact details. We will use this information to manage your account and provide you with the services and information available in the members' area. (d) Payment Information We use PayPal and credit card payment gateways to process payments securely. When you make a purchase through our website, we will collect your payment information, such as your credit card number, expiration date, and billing address. This information is used solely for processing payments and will not be stored by us. All payment information is handled securely by our payment processors in accordance with industry standards. (e) Disclosing Personal Information Complete Civil Supplies may disclose your personal information to other companies in our group for our own business purposes. We may also disclose personal information to other organisations, for example, to: (i) government or regulatory authorities where required or permitted by law; (ii) our professional advisers, including accountants, auditors, and solicitors; (iii) your employer; and (iv) third-party contractors who help conduct our business. Personal information may also be disclosed to credit reporting agencies, reference agencies, insurance investigators, and fraud-checking enquiries. We will take all reasonable steps to ensure that any third-party organisations are bound by confidentiality and privacy obligations with respect to your personal information. Our servers are located in Australia. Our suppliers have servers based in Australia and overseas. We may disclose your personal information to a third party located outside Australia, including to the Philippines. Under no circumstances will we sell customer personal information without the written consent of the person to whom it relates. (f) Purpose for Collection of Personal Information In some cases, we use technology such as machine learning to help us give the best experience to our customers. In general, we use personal information for the following purposes: providing products or services that have been requested; providing you with information such as a quotation or responding to an enquiry by you or to arrange for the delivery of products that you require; administering and managing sale transactions, including but not limited to invoicing and collecting debts; assessing the eligibility of a guarantor under an application for credit; managing and enhancing our products and services, including analysing customer feedback and future customer needs; to improve the quality of your visit to our website; to conduct marketing activities; complying with regulatory and legal obligations; supplying you with information about our products; recruiting employees or contractors; fulfilling our obligations to employees; a purpose required or permitted by law. (g) Application for Employment For individuals who apply for employment with Complete Civil Supplies, personal information collected by us will only be used for the purpose of the recruitment process. Any application for employment, including resumes, will be stored securely and will only be accessible by the relevant manager and directors. If an application for employment is unsuccessful, the personal information will either be destroyed immediately or securely stored for a period of up to three months before destruction. During that time, it will not be used for any purpose other than recruitment. (h) Accessing and Updating Personal Information We will make every effort to keep any personal information held complete, up-to-date, and accurate. You can access your personal information and notify us of any change, modification, or correction to your personal information by contacting us at confidentialdata@completecivilsupplies.com.au . If we refuse to provide you with access to the information, we will provide you with reasons for the refusal and inform you of any exceptions relied upon under the APPs (unless it would be unreasonable to do so). (i) Security of Personal Information Complete Civil Supplies holds your personal information in electronic files. We take all reasonable steps to ensure that your personal information is protected from misuse, interference, loss, unauthorised access, modification, and disclosure. We continue to implement and maintain security controls within the organisation. These controls may include storing sensitive data where applicable behind a secure firewall where data is encrypted. We may also implement multi-factor authentication to systems that have been flagged as storing sensitive data. Only authorised personnel have access to your details. Your information is treated with respect and is only accessed when necessary. When we no longer require your personal information (including when we are no longer required by law to keep records relating to you), we ensure that the information is destroyed or de-identified.

  • 404 Error Page | CCS

    Page Doesn't Exist The link you clicked may be broken or the page may have been removed. Back to Homepage

  • Copyrights | CCS

    Complete Civil Supplies protects the rights of creators and original content. Our Copyrights page provides information on intellectual property ownership, including the use and reproduction of content from our website. Respecting these guidelines safeguards innovation and fairness. Copyright Policy Effective Date: 30/07/2024 Complete Civil Supplies ("CCS") respects the intellectual property rights of others and expects its users to do the same. This Copyright Policy outlines our practices and procedures for addressing copyright infringement claims in accordance with applicable copyright laws. 1. Ownership of Content All content on the CCS website, including but not limited to text, graphics, logos, images, videos, and software, is the property of CCS or its content suppliers and is protected by Australian and international copyright laws. Unauthorized use of any content on the CCS website is strictly prohibited. 2. Copyright Infringement Claims If you believe that your copyrighted work has been copied and is accessible on the CCS website in a way that constitutes copyright infringement, you may submit a notification to us with the following information: A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest. A description of the copyrighted work that you claim has been infringed. A description of where the material that you claim is infringing is located on the CCS website. Your address, telephone number, and email address. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law. A statement by you, made under penalty of perjury, that the information in your notification is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. 3. Counter-Notification If you believe that your content was removed or disabled as a result of mistake or misidentification, you may submit a counter-notification to us with the following information: A physical or electronic signature of the user. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled. A statement, under penalty of perjury, that the user has a good faith belief that the material was removed or disabled as a result of mistake or misidentification. The user's name, address, telephone number, and email address. A statement that the user consents to the jurisdiction of the Federal Court of Australia for the judicial district in which the user's address is located, or if the user's address is outside of Australia, for any judicial district in which CCS may be found, and that the user will accept service of process from the person who provided notification of the alleged infringement or an agent of such person. 4. Repeat Infringers In accordance with applicable copyright laws, CCS will terminate, in appropriate circumstances, users who are repeat infringers. If you believe that a user is a repeat infringer, please follow the instructions above to contact us with information sufficient to verify the repeat infringement. 5. Modifications to Policy CCS reserves the right to modify this Copyright Policy at any time. Any changes will be posted on this page, and the effective date will be updated. Your continued use of the CCS website after any changes constitutes your acceptance of the new Copyright Policy. 6. Contact Us If you have any questions about this Copyright Policy, please contact us at info@completecivilsupplies.com.au .

  • Complete Civil Supplies | Australia's Most Reliable Store

    Complete Civil Supplies offers high-quality civil construction essentials, including safety gear, machinery parts, and compliance products, all available online. Trusted by professionals across the industry, we provide fast shipping, competitive pricing, and expert customer support to keep your projects running smoothly. Explore our extensive range of products and get what you need, when you need it. BUILDING A STRONGER FUTURE Your Complete Solution for Civil Construction Essentials FIND THE RIGHT SOLUTIONS FOR YOUR PROJECTS First Name Email Last Name Phone Join Us Stay Updated with Our Latest Products! WHO WE ARE COMPLETE CIVIL SUPPLIES is your one-stop destination for high-quality civil construction supplies. We are committed to providing top-quality safety products that meet your project needs. Discover More About Our Range OUR OFFERINGS Wide Range of Civil Construction Essentials Fire Accessories & Equipment Crucial for protecting your team and site, ensuring you're prepared for emergencies and compliant with safety regulations. Buy Now Safety Decals Vital for clear communication on-site, ensuring machinery and hazardous areas are properly labeled to prevent accidents and maintain compliance. Buy Now Tier 1 Machine Starter Kits Crucial for equipping your machines with essential safety products, ensuring optimal protection and compliance right from the start. Buy Now Wheel Nut Indicators Vital for identifying loose nuts, helping to prevent accidents and maintain safe operation of your vehicles and machinery. Buy Now First Aid Essential for handling on-site injuries quickly and effectively, ensuring the safety and well-being of your team. Buy Now Machinery Sticker Kits Essential for easy, comprehensive labeling of equipment, helping to enhance safety and streamline compliance across your site. Buy Now Electrical Components Critical for powering and maintaining safe, efficient operations, ensuring your equipment runs smoothly and reliably. Buy Now Wheel Chocks Essential for securing vehicles and machinery, preventing unwanted movement and ensuring safety during loading and maintenance." Buy Now Explore Our Products OUR SHOWCASE Every product is chosen for its quality and reliability Best sellers Quick View Lithium Ion Battery F-500 Extinguisherss Price From $249.00 Excluding GST Add to Cart Quick View Vehicle Height Sticker Price From $2.27 Excluding GST Add to Cart Quick View Prestart Books Price From $17.50 Excluding GST Add to Cart Quick View Padlock & Key Price $19.50 Excluding GST Add to Cart Quick View ABE Dry Chemical Powder Fire Extinguishers Price From $22.00 Excluding GST Add to Cart Quick View Fire Hydrant Leather Strap Price From $12.00 Excluding GST Add to Cart Browse Our Selection TRUSTED BY INDUSTRY LEADERS Partnering with the Best in the Business Contact High Quality Products 24hr Dispatch Loyalty Program Australian Standard Safety Decals

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